Liveops exists to improve people's lives, and . Want to become an Independent Liveops Agent. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. Then Liveops is looking for you! A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. The more investment you make in yourself, the greater the reward. Your customers deserve the best at every touchpoint. We would like to show you a description here but the site won't allow us. Forgot your password? Browse case studies, customer service tips and other helpful resources for enterprises. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Enterprise Solutions. Liveops is a legitimate company. It was as simple as they said, adds Myers. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Love the flexibility of the jobs, but wish training was paid. Once the Openforceplatform was in place, a major pressure point was released. Consider holiday gift experiences. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. And, no calls equals no pay. Copyright 2023 Liveops, Inc. All rights reserved. This means you can choose when, where, and how often to work! Organizations. Connect and protect your employees, contractors, and business partners with Identity-powered security. GROW YOUR BUSINESS As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Enjoy the freedom and flexibility of being your own boss. Use your email address or username and password to sign into your WebCE learning center account. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Sign an Independent Contractor Agreement. Independent Contractor management Ditch the paperwork and endless manual tasks. Copyright 2023 Liveops, Inc. All rights reserved. Liveops Nation Login. They love it because it does what it's supposed to do.. Sign an Independent Contractor Agreement. You can also manage cookies in your browser settings. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Agent Login Username / Email Forgot password? Find Out How & Apply . People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Passwordless. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Liveops Nation - Virtual Call Center Community. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. I wish there was some type of base pay. Liveops Okta. Actual earnings may vary depending on client opportunity and support required. Different programs have different pay structures. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Copyright 2023 Okta. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Companies across a variety of industries trust Liveops to provide virtual contact center services. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. Connect contractors to affordable commercial insurances. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. A wide array of jobs -- many of them well-paid -- don't require a degree.. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Login to track your existing support requests. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Live Nation currently has about 15,000 internal employees using some 250-plus applications. Documenting details of calls and customer interactions. Cons. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Companies across a variety of industries trust Liveops to provide virtual contact center services. Thats up to you. Learn about Liveops Enterprise Solutions Click Here . No matter what industry, use case, or level of support you need, weve got you covered. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Copyright 2023 Liveops, Inc. All rights reserved. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Login. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. The cons are being able to work in your own home. Now we can focus on making sure IT is partnered with the business in everything they do.. Earning potential. Collaboration tools are a huge part of us being successful, says Myers. Or you do, but sit & sit with few to no calls? We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Easy global collaboration. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. OR Look in your activation email. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Want to become a Liveops agent? Flexibility. https://join.liveops.com/work-from-home-call-center-jobs/ Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Be the customer care voice of top brands, providing best-in-class service. From professional services to documentation, all via the latest industry blogs, we've got you covered. You don't necessarily have calls every . Public Relations e-mail (press@liveops.com) Locations. Okta offered exactly what Live Nation needed. Conducting inbound/outbound customer service calls. (sales@liveops.com) Press & Media. GM Regional Customer Care Operations, major utility. The sign-in URL is the web address you use in your desktop browser to access your company portal. Login to track your existing support requests. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Provide support to users of top tax software providers. Qualify and onboard contractors in record time. Users verify their identity by . Single Sign On. Director of Customer Care, healthcare organization. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Submit an application for an available virtual contact center opportunity. We use cookies to improve your experience on our website. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. All rights reserved. I trust them and look forward to more cooperation and partnership in the future. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. View our background requirements here. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Forgot Password Enter the email address associated with your account. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Universal Login. Liveops SWA Array Overview This app integration supports Single Sign-On. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Intelligent I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. As a lot of people in the company say: it just works. Openforce simplifies your contractor management processes by providing a single platform solution. Liveops | Okta . Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Learn about Liveops Enterprise Solutions Click Here . Not sure which client opportunity (or opportunities!) I don't mind the extra training if they had compensation for it. You are paid the the talk/email minute when working so your pay for each day will vary. That syncs to Okta and then that person cannot access any applications. Keith Myers, SVP Business Technology, Live Nation. Everyone else we spoke to claimed they were cloud-based but they weren't. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Rather, you are self-employed meaning you work for yourself, or your business. The amount of paper eliminated alone was a huge benefit. fits your experience, personality, and preferences the best? Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process.
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